Shipping Policy

SHIPPING AND DELIVERY - INDIA

NOREH ships to all the pin codes in India. We have partnered with best logistics services to ensure that your products are handled professionally and delivered on time.


ACCEPTED METHODS OF PAYMENT

We offer a variety of secure payment options for your convenience:

Prepaid: Cards (Credit/Debit), UPI, NetBanking, and Digital Wallets.



ORDER DISPATCH

Processing Time: Orders are typically processed and dispatched within 1–3 working days.

Shipping Notifications: You will receive tracking details via WhatsApp and email once the order has shipped.

Delay Updates: If there are any setbacks in processing, NOREH will contact you to inform you of the possible delay.


ORDER TRACKING

Shipping Confirmation: Once your order is dispatched, you will receive a WhatsApp message containing your AWB number and a Tracking URL.

Live Tracking: You can use the provided link to monitor your order’s progress in real-time.

Website Tracking: Orders can also be tracked directly on the website via the "Track My Order" tab, located under the category menu.


ORDER DELIVERY

INDIA

Delivery Timeline:

  • Metro Cities: Typically delivered within 3-4 days of dispatch.
  • Non-Metro Cities: Usually delivered within 7–9 days of dispatch.
  • Potential Delays: Delivery times may vary due to unforeseen circumstances or rare operational issues.

Tracking Methods: Please use the tracking details sent to your registered email ID and WhatsApp number to monitor your shipment.


SHIPPING CHARGES

INDIA (Prepaid)

  • Free Shipping: Complimentary shipping is available for all prepaid orders within India.

International orders (Outside of India)

  • Standard Delivery Window: You can expect your package to arrive within 15 days from the date of your order.
  • Logistics Process: Packages move through multiple checkpoints to ensure safe delivery; while the travel is fast, the full sorting process takes time.
  • Support for Delays: In rare cases of a delay, you can contact norehjewels@gmail.com for updated information regarding your shipment.


MODES OF PAYMENT

At our store, we offer a wide range of secure and convenient payment options to ensure a smooth transaction process for both domestic and international orders. Please find below the details of our accepted payment methods:


Domestic Orders

  • Cards: All major debit and credit cards (Mastercard, Visa, and American Express) are accepted.
  • Banking  Wallets: Support for Net Banking across major banks, as well as recognized wallets.
  • UPI: Payments via Unified Payments Interface (UPI) are available.

International Transactions

  • Cards: Acceptance of major credit cards, including Mastercard, Visa, and American Express.
  • Payment Gateways: Secure checkout is available through Razorpay.



For any further clarification or assistance regarding payments, please do not hesitate to reach out to our customer support team. We are here to ensure a seamless shopping experience for you!